mercon Casino & Sportsbook Service Notice

We at mercon operate an online gaming and sportsbook platform available only in jurisdictions where our services comply with local law. Our services are not available everywhere, and users are responsible for verifying that access and use of mercon comply with the regulations of their own jurisdiction. We do not offer our services in regions where online wagering is prohibited.

This legal notice sets out the key compliance requirements, service availability, and user responsibilities on mercon. We encourage you to read this carefully before opening an account or engaging with any feature on our platform. If you have questions about whether mercon is available in your jurisdiction, contact our support team before proceeding.

mercon provides football sportsbooks (Liga 1, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games, and esports markets (Mobile Legends, Free Fire, PUBG Mobile) to account holders in supported regions only.

Service Availability and Jurisdiction Notice on mercon

Our services on mercon are available only where local law permits. We do not offer mercon accounts or services to users in jurisdictions where online gaming, sportsbooks, or casino entertainment are prohibited by law. Users accessing mercon from Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, or any other region are responsible for confirming that their jurisdiction permits the use of our platform before opening an account or depositing funds.

We at mercon enforce geo-restrictions and account eligibility checks to comply with applicable regulations. If we detect that you are accessing mercon from a prohibited jurisdiction, we reserve the right to restrict, suspend, or close your account. We also retain the right to refuse service to any user at our discretion, without explanation.

Account Eligibility and User Obligations on mercon

To open an account on mercon, you must meet our eligibility requirements. You must be of legal age in your jurisdiction (typically 21 years or older, depending on local law). You must provide accurate identity information (name, email, phone, identity document such as KTP or passport) during registration. We verify your information against our compliance database. Any false, misleading, or fraudulent information may result in account closure and forfeiture of funds.

By using mercon, you confirm that you are a natural person acting for your own account, not a business entity, reseller, or agent. You confirm that you are not using the platform in violation of any laws, regulations, or sanctions applicable to your jurisdiction. You also acknowledge that you have read and understood this legal notice and our Terms & Conditions on mercon.

Data Protection and Privacy on mercon

We at mercon collect and process personal data (name, email, phone, identity document, payment details, gaming history) to verify your account, process deposits and withdrawals, and comply with legal obligations. We use industry-standard encryption and secure servers to protect your data. We do not share your personal information with third parties except as required by law or for legitimate payment processing.

For detailed information about how we collect, use, and protect your data, refer to our Privacy Policy on mercon. You have the right to request access to, correction of, or deletion of your personal data by contacting our support team. We process such requests in accordance with applicable data-protection laws.

We at mercon are transparent about jurisdiction restrictions and user responsibilities. Service availability is determined by local law, not by our choice of operation.

Payment Methods and Funds on mercon

We at mercon accept deposits via six e-wallet methods (QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet) and four Indonesian banks (mobile banking, local payment, online payment, e-wallet virtual accounts). Deposits are processed securely and credited to your mercon wallet within moments (mobile banking is instant; bank transfers typically take minutes to hours). Withdrawals are processed to your original deposit method, maintaining transaction consistency and reducing fraud risk.

All funds held in your mercon account remain your property. In the event of account closure or dispute resolution on mercon, we process refunds of withdrawable funds to your original payment method. However, any bonus credits that do not meet bonus-settlement conditions remain forfeited. We do not charge withdrawal fees on mercon.

No Guaranteed Outcomes on mercon

All games and markets on mercon carry inherent risk. We do not guarantee any outcomes, returns, or earnings. Your winnings or losses depend entirely on game results, market settlement, and chance. We do not offer insurance, reimbursement, or refunds based on unfavorable outcomes or claimed prediction accuracy. By using mercon, you accept full responsibility for your gaming decisions and financial results.

Games on mercon are operated fairly under certified random-number generators (slots, numbered games) or professional dealer management (live-dealer tables) or official data sources (sportsbooks). We undertake regular audits and compliance checks to maintain fairness. However, all outcomes remain subject to chance and risk.

Contact and Legal Inquiries for mercon

If you have questions about our legal notice, jurisdiction restrictions, service availability, or compliance practices on mercon, contact our support team in English via live chat, email, or the mercon app. We respond to legal inquiries during business hours and aim to clarify our policies within one to two business days.

For specific questions about whether mercon is available in your jurisdiction, provide your location to our support team and we can confirm service eligibility. We do not provide legal advice, and we recommend consulting local legal counsel about gaming regulations in your region before using mercon.

Changes to This Legal Notice on mercon

We at mercon may update this legal notice at any time to reflect changes in regulations, operational practices, or compliance requirements. We notify users of material changes via email or in-app notification. Your continued use of mercon after changes become effective constitutes acceptance of the updated notice. For the most current version, visit the Legal Notice page on mercon.

Final Note on mercon Usage

By accessing and using mercon, you acknowledge that you have read, understood, and agree to be bound by this legal notice, our Terms & Conditions, and our Privacy Policy. You accept all risks associated with gaming on our platform and acknowledge your full responsibility for compliance with local law. If you do not agree with any part of this notice, you must cease use of mercon immediately and contact our support team to close your account.

We at mercon remain committed to operating a compliant, transparent, and secure platform for users in supported jurisdictions. Thank you for respecting our legal and compliance framework.